Cancellation policy

Hassle-Free Returns & Refunds

We want you to feel confident shopping with iDustMite. That’s why we offer a 30-day money-back guarantee on all purchases made through our website.

✔️ Easy & flexible: If something isn’t right, just let us know within 30 days.
✔️ Full refund: You’ll receive a full refund on eligible items.

1. Before starting a return:
Most issues can be solved quickly (wrong size, exchange, product questions). Email us at sales@iDustMite.com and our friendly team will help find the best solution for you—often without the need to send anything back. Hygiene exception: For health and safety reasons, used bedding items cannot be refunded.

2. Still need to return ?
No problem. If we can’t resolve it together, we’ll guide you step-by-step through the return and refund process.  Click Here To Start a Return