Refund policy

Hassle-Free Returns & Refunds

Shopping with iDustMite is completely risk-free. We want you to feel confident before placing your order, which is why we offer a 30-day money-back guarantee on all purchases made through our website.

✔️ Easy & flexible: If something isn’t right, simply let us know within 30 days.

✔️ Prepaid & convenient: We cover the postage costs and provide a return label automatically through our online portal.

✔️ Peace of mind: You can order our products knowing you’re fully protected by our return policy.

✔️ Full refund: Receive your money back once the items are returned (Kindly note that, for hygiene and safety reasons, we’re unable to accept returns on used bedding)

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How Our Returns Work

1. Before starting a return:
   Most issues can be solved quickly (wrong size, exchange, product questions). Email us at sales@iDustMite.com and our friendly team will help—often without the need to send anything back. Hygiene exception: For health and safety reasons, used bedding items cannot be refunded.
2. Still need to return? 
   No problem. If we can’t resolve it together, we’ll guide you step-by-step through the return and refund process. Click Here To Start a Return