Shipping policy

United Kingdom: Free Next Day Delivery on orders of £149 or more

Order before 3pm Monday to Friday and your order ships the same day from our UK warehouse on DPD 24 Hour Express. Orders placed after 3pm are dispatched the next working day, and weekend orders are dispatched on Monday.

On your delivery day DPD send you a 1 hour time slot by text or email, so you are never left waiting in.

  • Orders of £149 or more: free next day delivery
  • Orders under £149: £9.90 next day delivery
  • Delivery days: Monday to Friday, 8am to 8pm, excluding Bank Holidays

 

Ireland

Sent by DPD from our UK warehouse, fully tracked, delivered in 2 to 4 business days.

  • Orders of €150 or more: free delivery
  • Orders under €150: €9.90 delivery
  • All duties and taxes are paid by us. Nothing more to pay on delivery.

 

European Union (including the Netherlands, Belgium and Luxembourg)

Order before 3pm Monday to Friday and your order ships the same day from our Netherlands warehouse, fully tracked. Delivery takes 1 to 3 business days, and is usually the next working day in the Netherlands.

  • Orders of €150 or more: free delivery
  • Orders under €150: €9.90 delivery
  • All duties, taxes and customs fees are paid by us. Nothing more to pay on delivery.

 

Europe outside the EU (including Switzerland, Norway, Iceland, Jersey, Guernsey, the Isle of Man and Gibraltar)

Sent by DPD from our UK warehouse, fully tracked, delivered in 4 to 14 working days.

  • Orders of £150 or more: free delivery
  • Orders under £150: £39.99 delivery
  • All duties, taxes and customs fees are paid by us. Nothing more to pay on delivery.

 

USA and Canada

Sent by DPD from our UK warehouse, fully tracked, delivered in 4 to 14 working days.

  • Orders of $200 or more: free delivery
  • Orders under $200: $39.99 delivery
  • All duties, taxes and customs fees are paid by us. Nothing more to pay on delivery.

 

Rest of the world

We ship worldwide by DPD from our UK warehouse, fully tracked, with delivery in 4 to 14 working days depending on your country.

  • Orders of £150 or more: free delivery
  • Orders under £150: £39.99 delivery
  • All duties, taxes and customs fees are paid by us. Nothing more to pay on delivery.

 

Complete Protector Set: free delivery everywhere

The Complete Protector Set ships free to every country we deliver to, whatever the order value. Outside the UK it is sent by DPD from our UK warehouse, fully tracked.

 

No surprise charges

The price you see at checkout is the final price. In the rare case a courier asks you for an import fee, email the receipt to hello@idustmite.com and we refund it in full.

 

Tracking

You will receive tracking by email as soon as your order is dispatched. If your parcel has not moved for more than 3 working days, contact us at hello@idustmite.com or call 020 3048 2522 and we will chase it for you.