Claim VAT Relief (UK Customers Only)

If you have a chronic medical condition or disability, UK law lets us supply certain dust mite protectors with the 20% VAT removed. On a £300 order that is £250.00 to pay.

Who is eligible

  • You live in the United Kingdom and are chronically sick or disabled, including:
    • Chronic dust mite allergy
    • Asthma
    • Eczema
  • The goods are for that person's personal or domestic use within the UK.
  • The goods qualify for VAT relief under UK law.

HMRC requires a simple self declaration from UK customers only. No medical evidence is needed.

What qualifies

Eligible

  • Dust mite mattress, pillow and duvet protectors
  • Protector sets and full encasement sets
  • Protective covers for chronic respiratory or skin conditions

Not eligible (standard 20% VAT)

  • Air purifiers and dehumidifiers
  • Vacuums
  • Sprays and cleaning products
  • General bedding sold to the wider public

Why the difference: HMRC only allows relief on goods designed solely for use by disabled people. We apply it only where the law permits.

How to claim

There is no form to fill in. Email us the five answers below and we will check your order and send you a draft order to pay with the VAT removed.

Email hello@idustmite.com with:

  1. Are you buying for yourself or someone else?
    Either: I am the eligible person  /  I am buying for someone else who is eligible
  2. Your full name
  3. Your email address
  4. Qualifying condition. One of:
    • Severe dust mite allergy (chronic)
    • Allergic asthma
    • Atopic eczema / dermatitis
    • Allergic rhinitis (perennial)
    • Chronic respiratory condition (e.g. COPD)
    • Other qualifying long term condition
  5. Your declaration. Confirm in the email: "I declare that I am chronically sick or disabled (or purchasing for someone who is), that these goods are for personal or domestic use within the UK, and that I understand making a false declaration is an offence under the VAT Act 1994."

Tell us which items and sizes you want and we will build the draft order for you.

Email your VAT relief claim

What happens next

  1. We check the items are eligible.
  2. We send you a draft order with the VAT removed from the qualifying items.
  3. You pay the draft order and we dispatch as normal.

Prefer to talk it through? Call 0330 122 1646, 8am to 8pm UK time.

Legal information

  • Your declaration is a legal statement under UK law.
  • No medical proof is required, but the declaration must be truthful. False claims can result in VAT being recovered.
  • We retain your declaration for HMRC inspection.
  • If HMRC later deems a claim invalid, the customer is liable for any VAT due.

Useful HMRC links

VAT relief is available to UK residents only, purchasing eligible goods for personal or domestic use. Outside the UK, VAT relief does not apply.

Wishing You A Dust Mite Free Day!